Terms and Conditions

Here is a short guide to the rules that apply once you open a Lucky Red Casino account. The complete Terms and Conditions remain the binding version. We can change them when a need arises, and we try to tell you about changes.

Eligibility

Real money play starts at 21, or at the legal age of maturity where you live if that age is higher. Checking whether internet gambling is lawful in your jurisdiction is your job, and a number of countries are excluded from real money wagers. Members of our staff and their immediate families may not register. Your account is for personal, non-professional play.

Running your account

We allow one active account for a household, a computer, an IP address or a business address, and a second account voids all winnings. Your profile needs complete, current details, a reachable phone number included. Keep your User-ID and password secret, never let anyone else bet through your account, and never sell or transfer it. When an account stays inactive for longer than 180 days we can reduce its balance, and our support team will restore those funds when you ask.

Games and results

A third-party accounting firm has checked our game server, and our random number generator decides every result. A system built to defeat the games, or play that exploits software weaknesses, can mean a suspended account and void winnings. Unless an offer states otherwise, a single spin can pay at most 50,000 times your bet per line, free spins and features from that spin included. Any tax due on winnings is yours to report.

Money in and out

Wagers are accepted in US dollars and euros, and you are paid in the currency of your account. A crypto transfer under $35 is lost and never reaches your balance. Paying with a credit card registered to someone else counts as fraud. Except for Network Progressive Jackpot wins, payouts are capped at $5,001 per week and bigger sums arrive in weekly instalments. Where we can, we pay you back through the method you deposited with, and we may hold a payout until your identity is confirmed, which can include a notarised ID.

Bonus rules

Bonus money itself cannot be cashed out. Winnings made with a free chip or free spins can be withdrawn, while the chip or the spins disappear at the next processed withdrawal. You get each bonus once per household, business address, IP address or account, and a bonus left unredeemed for 60 days can be taken back. Deposit bonuses need at least $35. While a bonus is being played through, the top bet is $10, and larger bets cancel the winnings.

Game types count differently towards playthrough. Live Dealer adds nothing at 0.00, craps and Sic Bo add 0.10 per unit bet, as do blackjack, baccarat, War and 21 games, video poker adds 0.20, casino poker 0.25 and roulette 0.40, while every bet on slots, video slots, keno, Plinko or scratch cards counts in full at 1.00. Free bonuses wait while you have a withdrawal pending. For non-deposit bonuses the standard terms are 20x playthrough, a cash out limit of 5x the bonus and a 30-day time frame, unless an offer says something different, and network progressives are off limits with them. To skip bonuses, just leave the coupons unredeemed.

Slot tournaments

You pay a buy-in from your real money balance, and bonus funds cannot pay for it. Winnings from a free tournament without rebuys must be played through 50 times and pay out up to $200. With a rebuy or add-on the playthrough falls to 10 times and the cap rises to $500, while a cash buy-in tournament caps winnings at $1,000. Spins stop at the scheduled end time, and a cancelled tournament refunds your buy-in.

Refer a Friend

Every qualified referral pays the referring player $100 in cash. Your friend has to sign up through your personal link, must be new to us, and must deposit at least $105 or make three qualifying deposits and play them through. Rewards land within the first seven days of each month. Fake referrals, VPN tricks or duplicate accounts forfeit the reward.

Refunds

When you fund your account by credit card, we may return withdrawals up to the amount you deposited as card refunds and pay the rest by another cashier method. If you are unhappy with your membership, ask us and we refund the balance in your account once any free chip has been taken off.